Security & Compliance

ISO/IEC 27001:2022 Compliance

ISO 27001 is the most widely known information security management standard used by organizations to keep data assets secure. Implementing ISO27001 demonstrates a commitment to information security at every level of our organization. The ISO/IEC 27001:2022 Information Security Management System of Faria Education Group Ltd has been certified by BSI under certificate number IS 664562. Following the recent addition of SchoolsBuddy to the suite of services offered by Faria, we are working to bring SchoolsBuddy within the scope of this certification.

More information about ISO/IEC 27001:2022 and Information Security Management Systems (ISMS) can be found here. The certificate of Faria Education Group Ltd. may be found here.

Data Encryption

All data between your computer and our systems is encrypted end-to-end with SSL by default. Other uploaded assets and backups are also stored and transmitted using encrypted connections.

We never send your data over the wire “in plain sight.”

PCI DSS Compliance

SchoolsBuddy does not store credit card information on any of our servers. Instead, we securely transmit information to our payment providers, via our PCI-compliant payment gateway, which handles your transactions.

Legal & Privacy

Data sent through SchoolsBuddy often must respect the laws of the countries where we provide service. Thus, we go out of our way to follow all data privacy policies of the countries where we do business.

To that end, we host our data securely on servers located in the US, Ireland and Hong Kong. Our complete terms of service and privacy policies can be found here.

Data Protection

GDPR
SchoolsBuddy is compliant with GDPR. For more information about our GDPR-related policies, click here.
China
SchoolsBuddy is compliant with the Chinese Cybersecurity Law, including the Provisions on the Cyber Protection of Children’s Personal Information which can be found here. We also hold ICP 17051512-6.

Security Policy

Faria internal security policies are governed under ISO 27001, and these have been rolled out across SchoolsBuddy. Key points include:

• All access to production data is carefully controlled and limited
• Physical access to laptops and servers is monitored and controlled
• Passwords are held to a high standard of security
• All devices that access our systems are scanned for malware and centrally-managed
• All users undergo a required security training on an annual basis
• Our Security Incident Response Team is kept on 24/7 standby and meets weekly to review our security posture
• We remain vigilant for new security threats and monitor major reported breaches and vulnerabilities to understand their potential impact on our operations

Business Continuity & Disaster Recovery

We have performed a comprehensive analysis of risks to our business and have warm standbys of our applications and data in backup data centres.

Our entire workforce employs a ‘remote first’ mindset to be able to work anywhere. In the event of a natural disaster or serious network issue, we can quickly resume operations in alternate locations.

Further Questions

If you’d like to discuss further aspects of our security and compliance policies for your own internal records, please contact us for a briefing under NDA.
Email: [email protected]
Phone: +1 866 297 7022